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Terms of Use
Last updated: [EFFECTIVE DATE]
These Terms of Use ("Terms") govern your access to and use of AIvanced Academy, an online learning platform operated by Velvet Oak ("we", "us", "our"). By creating an account, purchasing, or otherwise using the platform, you agree to these Terms. If you do not agree, do not use the platform.
1. Who we are
AIvanced Academy is operated by Velvet Oak, [registered legal entity name], a company registered in [jurisdiction] with its registered address at [registered address]. You can reach us at support@LearnAIvanced.com.
2. Eligibility and accounts
You must be at least [16 / 18] years old, or the age of digital consent in your country, to create an account. If you use the platform on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
You are responsible for:
- Providing accurate account information and keeping it up to date.
- Keeping your login credentials confidential and secure.
- All activity that occurs under your account.
Notify us promptly at support@LearnAIvanced.com if you believe your account has been compromised.
3. What we provide
The platform offers interactive AI-skills training, which may include:
- Individual courses purchased one time.
- Learning paths that bundle related courses.
- Monthly and annual memberships providing access to included content and AI practice allowances.
- Team and organization plans with multiple seats.
- Interactive practice activities, some of which send your input to third-party AI models.
- Certificates of completion.
We may add, change, or discontinue features. Content is provided for general educational purposes and is not professional, legal, financial, or other regulated advice.
4. Pricing, payment, and taxes
Prices are shown on the platform in [currency: USD] and may change over time. The price that applies to a purchase is the price displayed at checkout. Payments are processed by our payment provider, Stripe; we do not receive or store your full card details. You authorize us and Stripe to charge your selected payment method for the amounts shown at checkout, including applicable taxes.
5. Memberships and auto-renewal
Memberships are recurring subscriptions that automatically renew at the end of each billing period (monthly or annual) at the then-current price, until cancelled. You may cancel at any time from your account settings or by contacting support@LearnAIvanced.com. When you cancel, your membership remains active until the end of the current paid period and does not renew after that. We do not provide partial-period refunds for cancellations except where required by law or as stated below.
6. Refunds and cancellation
Our content is digital and access is granted immediately, so purchases are generally final. As a goodwill policy, we offer a refund on a course or learning-path purchase if you request it within [refund window, e.g. 14] days of purchase and have completed no more than [threshold, e.g. 20%] of the content. Membership fees already billed for the current period are [non-refundable / refundable within X days]. Where you are a consumer in a jurisdiction that grants statutory cancellation or withdrawal rights, those rights apply in addition to this policy. To request a refund, contact support@LearnAIvanced.com.
[Confirm the exact refund window, completion threshold, and membership terms with legal, and confirm consumer-withdrawal handling for EU/UK customers.]
7. Your license to use content
We grant you a personal, non-exclusive, non-transferable, revocable license to access and use the content you have purchased or that your membership includes, for your own learning or, for organization accounts, for the assigned learner. You may not:
- Copy, redistribute, resell, publish, or publicly display the content.
- Share your account or access with anyone else.
- Download or scrape content except where a feature explicitly allows it (for example, exporting your own saved work).
- Remove or obscure any proprietary notices.
All content, software, trademarks, and materials on the platform are owned by Velvet Oakor its licensors and are protected by intellectual-property laws.
8. Acceptable use
You agree not to:
- Use the platform for any unlawful purpose or in violation of these Terms.
- Interfere with, disrupt, or attempt to gain unauthorized access to the platform or its systems.
- Use automated means to access the platform except as expressly permitted.
- Misuse AI practice features, including attempts to extract confidential system instructions or generate prohibited content.
9. AI practice features
Some activities send text you enter to third-party AI models to generate a response. AI output can be inaccurate, incomplete, or unsuitable for your situation, and should be independently verified before you rely on it. Do not submit confidential, personal, or sensitive information into AI practice inputs; use sample or fictional details when practicing. Your use of AI features is also subject to our Privacy Policy.
10. Team and organization accounts
If your access is provided by an organization, the organization's administrator manages seats, assignments, and access, and may be able to view your learning progress on the platform. The organization is responsible for its administrators' actions and for the lawful basis of any learner data it provides to us.
11. Certificates
Certificates of completion indicate that a learner has completed the required activities in a course. They are not a professional qualification, license, or accreditation, and do not guarantee any particular outcome.
12. Disclaimers and limitation of liability
The platform is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the platform will be uninterrupted, error-free, or that content is accurate or complete.
To the maximum extent permitted by law, Velvet Oak will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill. Our total liability arising out of or relating to the platform is limited to the greater of [the amount you paid to us in the 12 months before the claim] or [amount, e.g. USD 100]. Nothing in these Terms limits liability that cannot be limited under applicable law.
[Confirm liability cap and carve-outs with legal for your governing jurisdiction.]
13. Indemnification
You agree to indemnify and hold Velvet Oak harmless from claims, damages, and expenses arising out of your misuse of the platform or your violation of these Terms or applicable law.
14. Suspension and termination
We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the platform or other users. You may stop using the platform and close your account at any time. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and governing law) will continue to apply.
15. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, for example by posting the updated Terms with a new effective date or notifying you by email. Your continued use after the changes take effect constitutes acceptance.
16. Governing law and disputes
These Terms are governed by the laws of [governing jurisdiction], without regard to its conflict-of-laws rules. Any dispute will be resolved in the courts of [venue], unless applicable consumer-protection law entitles you to bring proceedings elsewhere.
[Confirm governing law, venue, and any arbitration/class-action terms with legal.]
17. Contact
Questions about these Terms can be sent to support@LearnAIvanced.com or Velvet Oak, [registered address].
Questions about this policy? Contact us at support@LearnAIvanced.com. See also our Terms of Use, Privacy Policy, and Cookie Policy.